Confidentiality and Privacy Policy
Confidentiality Agreement
Quadra Wellness and Counselling is committed to protecting the confidentiality of our clients. Tony Ho, the sole proprietor, is registered with the British Columbia College of Social Workers and committed to following their Professional Code of Ethics.
Confidentiality is critical to maintaining trust and professionalism with a client and is a core value of any therapeutic relationship. Quadra Wellness and Counselling is committed to protecting client confidentiality and will only share information with others if directed to do so by a client.
Limits to Confidentiality
As per the Standards of Practice of the British Columbia College of Social Workers, confidentiality is waived in the case of subpoenaed records, there is suspicion of child abuse or neglect, or if the client discloses they may harm themselves or others.
Privacy Policy
This privacy notice discloses the privacy practices for quadrawellness.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about new services, products, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
Quadra Wellness and Counselling takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only staff who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Quadra Wellness and Counselling is committed to taking reasonable steps to ensure the security of your information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and procedures to safeguard and secure the information provided to us.
If you feel that we are not abiding by this privacy policy, please contact us immediately via email at info@quadrawellness.com.